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Management of Table Games (In-Person)

ID : 411   
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Every casino manager needs to develop effective skills and strategies to manage, analyze and evaluate the productivity and profitability of the table games operation. Taught by experienced industry professionals, this practical comprehensive course will explore some of the best demonstrated practices currently utilized in the gaming industry and examine the core business processes, or "five P's" of table games: products, pricing, people interactions, productivity, and protection.

Course participants will gain information, techniques and strategies that will sharpen the ability to analyze and interpret the various reports and data integral to making better management decisions. Participants will also learn how to develop effective and productive marketing strategies to attract, retain and track customers.
 
Strengthen best practices and industry-specific knowledge in these key areas:
  • Hold-percentage analysis as a management tool
  • Game probability and profitability factors
  • Game selection, location, mix and pricing
  • Marketing strategies and customer development
  • Customer service strategies and applications
  • Evaluating and analyzing new products and technology
  • Games protection and procedures
  • Maximizing department profitability and efficiency
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Class Details

4 Session(s)
Weekly - Mon, Tue, Wed, Thu

Location
Redfield Campus, Building A

Instructor
MultipleInstructor :
1.Bill Zender2.Bill Joseph3.Bob Ellsworth 

 

Notice

Please read:  Fee includes instruction, course materials, four continental breakfasts, four lunches and snacks. All breakfasts, dinners and lodging accommodations are the responsibility of the participant. NOTE: We offer a discount of 10% for two or more participants from one organization. Please call (800) 233-8928 or (775) 784-4046 to receive the discount.

Tuition: 

$2,700.00

Registration Closes On
Sunday, August 3, 2025 @ 12:00 AM

Schedule Information

Date(s) Class Days Times Location Instructor(s) Instructional Method
8/4/2025 - 8/7/2025 Weekly - Mon, Tue, Wed, Thu 08:30 AM - 04:30 PM Reno, Redfield Campus, Building A  Map Bob Ellsworth  ; Bill Joseph  ; Bill Zender  Hybrid

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