Talking Till You're Blue? How to Handle Difficult Conversations (in-person)


ID : 841   

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Are you stuck in a difficult conversation with a co-worker or your boss? Cannot seem to move from conflict to constructive dialogue? A difficult conversation is a lot like walking a tightrope. It can strike fear in the hearts of the uninitiated. Every day, we face difficult conversations. Handling these type of conversations is no longer just a good idea – it critical to your success. With proper preparation, execution and follow-up, you can approach even the toughest conversations with confidence.

Key Learning Objectives:
  • Acquire skills to move from conflict to constructive dialogue
  • Identify strategies for approaching difficult conversations with confidence
  • Explore techniques for guiding dialogues to avoid conflict and achieve desired results
This course is approved for 6 HR General recertification credit hours for the Human Resources Certification Institute (HRCI) and 6 PDCs for the Society for Human Resources Management (SHRM).  For more information about certification and recertification, please visit the HRCI homepage at www.hrci.org or the SHRM homepage at www.shrm.org.
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Class Details

1 Session(s)
Weekly - Mon

Location
Redfield Campus, Building A

Instructor
Veronica Frenkel 

 

Notice

Please read:  This is an in-person class. Call (775) 784-4046 or email extendedstudies@unr.edu to receive the 10% multi-registration discount when enrolling two or more employees from the same company.

Tuition: 

$350.00

Registration Closes On
Sunday, February 28, 2027 @ 12:00 AM

Schedule Information

Date(s) Class Days Times Location Instructor(s) Instructional Method
3/1/2027 - 3/1/2027 Weekly - Mon 09:00 AM - 04:00 PM Reno, Redfield Campus, Building A  Map Veronica Frenkel  In Person

Other Class Offerings

Talking Till You’re Blue? How to Handle Difficult Conversations (in-person)
ID: 817

11/02/26 - 11/02/26
Weekly - Mon

Location
Redfield Campus, Building A

Instructor
Veronica Frenkel

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