Selecting the best-qualified applicant is easier when you have the knowledge and tools to conduct interviews that give you the most pertinent information available. This course will address the basics of one-on-one interviews, panel interviews and interviews for front-line/supervisory personnel. Legal issues regarding interview questions you can and cannot ask, as well as assessment tools to use in order to ensure a successful hire also will be discussed. Written exercises and role playing will be used to demonstrate interviewing techniques.
Key Learning Objectives:
- Gain an understanding of the importance of the interviewing process to the success of an organization
- Master the basics of several interviewing techniques
- Develop a strategy for consistently hiring the best qualified applicants
This course has been submitted for 6 HR General recertification credit hours for the Human Resources Certification Institute (HRCI) and 6 PDCs for the Society for Human Resources Management (SHR
M). For more information about certification and recertification, please visit the HRCI homepage at www.hrci.org or the SHRM homepage at www.shrm.org.
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