Protecting the House: The Role of Security & Surveillance in Gaming Operations (online)


ID : 859   

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This course provides a general overview of casino security and surveillance operations and their strategic role in maintaining safe, compliant and guest-focused gaming environments. Participants will explore how operational awareness, technology, risk management and ethical practices work together to protect casino assets, employees and guests.

While all casinos share a commitment to safety and integrity, the structure and regulations governing security and surveillance can vary by jurisdiction. Participants will examine how leadership, communication and technology come together to support effective decision-making, consistent standards and a culture of vigilance across the gaming enterprise.

Weekly online discussions and short-answer reflections allow participants from all casino departments to apply course concepts to their own roles. These discussions will prepare participants to demonstrate their knowledge through a final case-study assignment focused on responding to a realistic casino security scenario.

Course Objectives
  • Describe the key roles, responsibilities and interdepartmental relationships in casino security and surveillance.
  • Explain how surveillance systems and emerging technologies support safety and compliance.
  • Identify common vulnerabilities and apply preventive strategies to reduce fraud, theft and operational risk.
  • Discuss ethical and legal considerations in surveillance practices and emergency preparedness.
  • Evaluate how communication and leadership strengthen a casino’s culture of vigilance.
This course accrues 15 credit hours toward the Certificate in Gaming Management.
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Class Details

28 Session(s)
Online 24/7

Location
NA - Online

Instructor
Dayna Hinkel 

 

Notice

Please read:  This is an online class. Please be aware there is a required book for this course. You must purchase the textbook separately; it is not included in the course fee. The book is: Messenger, I. (2024). Casino Security and Surveillance: Protecting Assets, Ensuring Safety, and Preventing Fraud. ISBN: 978-1998376032. Textbook may be purchased through Amazon or directly from many book suppliers. Please note: The book may take up to two weeks to arrive. NOTE: Various discounts are available. Please call (800) 233-8928 or (775) 784-4046 to discuss discount options.

Tuition: 

$970.00

Registration Closes On
Saturday, November 20, 2027 @ 12:00 AM

Schedule Information

Date(s) Class Days Times Location Instructor(s) Instructional Method
11/21/2027 - 12/18/2027 Online 24/7 12:00 AM - 12:00 AM N/A - Online Dayna Hinkel  Online

Other Class Offerings

Protecting the House: The Role of Security & Surveillance in Gaming Operations (online)
ID: 701

11/22/26 - 12/19/26
Online 24/7

Location
 

Instructor
Dayna Hinkel

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