In today’s competitive labor market and face-paced working environments, organizational and business success depends on the ability of its supervisors and managers to lead a high-performing and motivational work environment and leverage the skills and performance of their team members to achieve results. During this highly interactive two-day class, you will learn key skills to strategically manage performance, to develop and strengthen your team members’ skills through coaching and best-practice feedback techniques, and to engage and leverage your talent through effective delegation and problem-solving.
Key Learning Objectives:
At the end of this workshop, participants will be able to:
- Recognize management’s responsibility for accomplishing results through their teams and for developing and maintaining an engaging and high-performing workplace.
- Use performance management to evaluate team member strengths, develop team member capacity, and apply team member skills and capabilities in alignment with the strategic goals of the organization.
- Utilize coaching approaches that foster employee development and build a culture of accountability, commitment, and engagement.
- Provide effective feedback to employees and more comfortably address poor performance in a way that inspires team members to improve.
- Utilize a systematic process and concrete techniques to effectively delegate tasks with the appropriate level of authority and use delegation to develop team member capacity and get results.
- Identify the important factors that influence how managers approach problems and make decisions and apply a best-practice framework to determine how much to involve others in the problem-solving process.
- Leverage and collaborate with team members to conduct targeted problem analysis, generate and evaluate alternative solutions, and solve problems with better results and greater team buy-in.
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